Frequently Asked Questions (FAQ)
General Business Questions
1. What exactly does 8 AI Systems do? We build and implement custom "AI Brains" for service-oriented businesses. Unlike generic chatbots, our systems are tailored to your specific industry workflows—handling everything from 24/7 lead qualification on WhatsApp to complex document sorting for export and legal firms.
2. Which industries do you cover? We serve a wide range of professional sectors, including Legal, Export, Healthcare, Logistics, Beauty, and Real Estate. Our architecture is flexible, allowing us to build specialized logic for any business that relies on high-volume client communication and scheduling.
3. Is 8 AI Systems a software company or a consultancy? We are a hybrid. As a division of 8 Services 2.0 Inc, we provide both the proprietary AI technology and the consultative expertise to implement it on-site at your office. We don't just sell you a login; we build your solution with you.
On-Site & Technical Setup
4. Why do you require an on-site setup? Security and customization. By configuring your AI platform on-site, we ensure it integrates perfectly with your local systems and meets the highest privacy standards. This approach allows us to provide a "private" AI environment that doesn't leak your data to public models.
5. Do I need a technical background to manage the AI? Not at all. We handle the heavy lifting. Once the system is live, it runs autonomously. We provide a simple dashboard for your team to monitor conversations, and we are always available for monthly optimization audits.
6. Can the AI handle multiple languages? Yes. Our systems are natively bilingual in English and Spanish. This is critical for our clients in the export and legal sectors who deal with international partners and cross-border transactions.
Privacy & Security
7. Where is my data stored? We prioritize data residency. Because we implement systems on-site, your sensitive client data is not stored or processed on our public website. We utilize enterprise-grade encryption and adhere to international data protection standards.
8. Does the AI "hallucinate" or give wrong information? Generic AI can sometimes guess, but 8 AI Systems uses "Knowledge Grounding." We feed the AI your specific business rules, FAQs, and data. If it encounters a question it hasn't been trained for, it is programmed to hand the conversation over to a human team member immediately.
Pricing & Consultation
9. Why is there a fee for the initial consultation? Our $149 Strategy & Audit session is a deep dive into your business's current bottlenecks. It requires our senior architects to map out a custom ROI plan for you. To add value, this fee is 100% credited back to your account if you choose to move forward with any of our implementation plans.
10. Do you offer "AI Discounts"? We price based on outcomes, not hours. Our automation is designed to save you thousands in overhead and lost revenue. While we don't offer discounts on our standards, our tiered plans (Starter, Professional, Enterprise) ensure you only pay for the level of complexity your business actually needs.